青少年網路霸凌為現代相當重要的議題，本研究旨在藉由了解在青少年網路霸凌事件中成人旁觀者之感受與作為、旁觀者未來因應方式，以及對相關防治提出建議。本研究共邀請十二位具青少年網路霸凌事件旁觀經驗之成年人，對網路高度使用者進行深度訪談，以了解青少年網路霸凌事件中，旁觀者角色之行為態度與事件之關係。
研究結果如下：
一、網路霸凌旁觀者自我感受不佳，但對自身角色缺乏認知：旁觀者面對別人遭受網路霸凌時，大多數有不好之感受，但作為及態度保守，忽略了旁觀者一角色對事件的重要性。
二、容易輕忽「訊息傳播」與「沉默」對網路霸凌之影響力：旁觀者擔心自己因此也陷入事件中，此為主要沉默作為之原因，訊息傳播散佈範圍大，影響深遠。
三、對網路霸凌之認知與因應作為不足：旁觀者之角色，對網路霸凌嚴重性認知不足，可能輕易的傳遞具攻擊性的訊息因而造成傷害，助勢霸凌者。
本研究建議如下：
一、教育之重要性：（一）學校教育、（二）旁觀者之教育。
二、法治申張：網路霸凌之問題，訂定專法專條管理。
三、媒體傳播運用：善用輿論之力，使防治網路霸凌成為強勢觀點。
Cyberbullying among adolescents is a very important topic in modern society. This study aims to understand the feelings and the behaviors of adult bystanders in adolescent cyberbullying. As understanding how these bystanders behave, the research may provide suggestions for related prevention in the future. Twelve adult bystanders, whom had witnessed adolescent cyberbullying, were participated in this interview survey for this research. By conducting in-depth interviews with these bystanders, the relationship between behavioral attitudes and the bystanders’ roles were clearly revealed. The research results are as follows:
(1) The bystanders feel bad about themselves when facing other people suffering from cyberbullying; most of them are lack of awareness of their own roles in incidents. They are passive that they don’t even make any actions toward cyberbullying. They tend to ignore their roles as the ones who may stop cyberbullying.
(2) It is easy for the bystanders to overlook the influence of "message dissemination" and "silence behavior" on cyberbullying. The main cause of the bystanders being silent toward cyberbullying is because they are worried that they might got caught up in the incidents which can be spread faster and further in the virtual world.
(3) The bystanders are lack of awareness and cognition of cyberbullying. Since they don’t realize their important roles, they might even send offensive messages to the victims unwarily.
Suggestions for future researches:
(1) Promote detection and prevention of cyberbullying through education – school education / education to the bystanders.
(2) Set policies and rules for detection and prevention of cyberbullying.
(3) Make good use of social media to spread the ideas on prevention of cyberbullying.
