嚴重特殊傳染性肺炎(COVID-19)為新型冠狀病毒造成的呼吸道疾病，又稱新型冠狀病毒肺炎，自2019年12月間，於中國湖北省武漢市爆發多起病毒性感染病例，隨後病毒迅速蔓延至全世界各地，在中國湖北省武漢市的醫護人員的感染率在3.5%至29%之間。經由在過去SARS的抗疫經驗中，發現防護裝備短缺、防疫知識不足、人力不足以及疑似確診案例不斷湧入，都會加劇醫護人員的壓力。為瞭解醫院員工在面臨COVID-19疫情時工作壓力，組織提供的支持因素與其繼續在醫院留任之意願，爰以此為研究主題，並以某醫學中心進行研究。
問卷調查時間自2022年5月1日起至2022年5月15日止，透過張貼海報掃二維條碼方式，以便利取樣進行邀請研究對象填寫問卷，總計回收421份有效問卷，經由描述性統計、t檢定、單因子變異數分析、迴歸分析等方法，瞭解各變項間關係；經統計結果，工作壓力對於留任意願呈現顯著負向影響，即當醫院員工之工作壓力越高，則使得其留任意願越低。支持因素對於留任意願呈現顯著正向影響，亦即當醫院員工感受組織支持程度越高，則留任意願越高。支持因素在本次研究中，調節效果不顯著。本研究所得出的結論及建議，可提供實務醫院人力資源之管理參考。
Coronavirus disease 2019 (COVID-19) is a respiratory disease caused by a new type of coronavirus pneumonia (hereinafter referred to as COVID-19).The outbreak ranges from 3.5% to 29% with infection rates among healthcare workers in Wuhan, Hubei Province, China then quickly spread around the world. From the past experience of SARS, it was found that the shortage of protective equipment , insufficient knowledge of epidemic prevention and manpower, lot of the suspected confirmed cases will increase the pressure on hospital Employees. In order to understand the support factors provided by the organization and their willingness to stay in the hospital are facing the COVID-19 epidemic. This is why I choose as my research topic and is carried out in medical center.SA
The survey period is from May 1 to May 15, 2022. The hospital employees scan the QR code to answer the questionnaire, and a total of 421 questionnaires were collected. The influence result between the various configurations was through descriptive statistics, t-testing, one-factor variation analysis, regression analysis and other methods. The statistical results show that work pressure has a significant negative impact on willingness to stay, this is, the higher the work pressure of hospital employees, the lower the willingness to stay. On the other hand, the higher the level of organizational support felt by the hospital employees, the higher the willingness to stay. The moderating effect was not significant in this research. The conclusions and suggestions of this research can provide a practical reference for the management of human resources in the hospitals.
