物流業在今日社會已經不可或缺，它扮演了消費者與產品提供者之間承接的功能。過往，物流扮演的是商品從生產製造部門到零售銷售部門的中介者。不過當網路時代來臨，改變了我們的生活習慣與消費模式，網購平台與電商的崛起，大大縮短了製造商與消費者的距離。因此，物流已不再只是製造商和零售商的中介者，同時也是兩者至消費者的中介者，在這種改變中，物流業者的駕駛是直接在工作上受到衝擊的一群。
本研究之目的，在探討目前物流業駕駛員的工時、工資與集體勞資關係，並且利用KKM策略選擇理論模型來討論駕駛員是否能透過集體協商方式來改善其工時與工資問題。
研究發現：
1.政府的政策與法律規範對企業勞資關係影響較大
2.薪資結構是造成駕駛員長時間工作的主因
3.勞資雙方溝通管道效果有限
4.集體力量尚未形成
最終，本研究認為，現階段駕駛員尚難透過集體協商的方式改善其工資工時問題，主要還是因為目前「集體力量尚未形成」，在缺乏集體意識的情況下，勞工之團結組織既未成立自然難以有足夠的力量與資方協商。
The logistics industry is an essential part of modern society, and it plays the role of receiver and carrier between consumers and providers. In the past, logistics played the role of commodity intermediary between manufacturing department and retail sales department. However, the advent of the Internet age had changed our lives and the way we consume. Therefore, logistics is not only the intermediary between manufacturing and retail sales but also the intermediary between the two and the consumers. Logistic drivers are the ones affected the most in this kind of change.
The aim of this study is to discuss working hours, wage, and labor relations of modern logistic drivers. The KKM’s “Strategic Choice Model” will also be included in the study to further discuss whether the drivers could use collective bargaining to improve the problem of working hours and wage.
Research findings:
1.Government policy and law regulations have more impact on labor relations than other factors.
2.Salary structure is the main cause for driver’s long-hour working time.
3.Labor and management communication channels have limited effect.
4.Labor’s collective power is not yet formed.
Lastly, this study found that the drivers couldn’t easily improve their problems in working hours and wages by collective bargaining due to the fact that “collective power is not yet formed” for now. In the case of lacking collective consciousness, labor’s organization isn’t formed so there is not enough power to negotiate with the management either.
