| 摘要: | 本研究旨在托嬰中心服務品質與母職角色知覺之關係，採用問卷調查法，以三家新北市公托某托嬰中心家長進行問卷調查，回收有效問卷共180份。透過資料分別以「描述性統計」、「t檢定」、「單因子變異述分析」、「Pearson’s積差相關、正典相關」及「多元迴歸分析」等統計方法加以分析，研究發現如下：
1. 在托嬰中心服務品質層面，家長給予分數排序為托育與品質、健康與安全、環境與設施及園家關係。
2. 在母職角色知覺層面，家長給予分數排序為生物性母職角色知覺、社會性母職角色知覺與自主性母職角色知覺。
3. 不同居住情形、家中成員人數、職業、教育程度、每月平均月收入托嬰胎次的家長分別在托嬰中心服務品質部分層面達顯著差異。
4. 不同職業、教育程度、每月平均月收入、托嬰胎次的家長分別在母職角色知覺部分層面達顯著差異。
5. 托育服務品質之「托育與品質」、「健康與安全」、「環境與設施」、「園家關係」為預測變項，以母職角色知覺之「自主性角色」、「社會性角色」、「生物性角色」作為校標變項，典型相關因素總變異量的57.6%。
6. 迴歸模型中整體F檢定達顯著，且具有21.7-54.5%的解釋力。園家關係可以預測母職角色知覺之自主性角色54.5%的變異數; 預測母職角色之社會性角色44.8%的變異數; 托育與品質、環境與設施可預測母職角色之生物性角色21.7%變異數。
7. 當「園家關係」越高，其預測的「母職角色知覺」也會越高。
The research aims to investigate the relation between nursery quality and motherhood awareness, by conducting questionnaire survey in the three parental customers of New Taipei City’s public nursery, with a total of 180 valid questionnaires in return. The result was analyzed with statistic analysis, such as Descriptive Statistics, T-Test, Analysis of variance, Pearson Product-Moment, Canonical Correlation and Multiple Regression Analysis, and the results were as the following:
1. Regarding the aspect of service quality of the nursery, the ranking scores from parents are infant care and quality, health and security, environment and facility, and the relationship between nursery and parents.
2. Regarding the aspect of motherhood awareness, the ranking scores from parents are biological role, social role and autonomous role of motherhood awareness.
3. There are significant differences in the aspect of service quality of nursery regarding parents’ different residential situations, number of family members, occupation, level of education, average monthly income and infant birth parity.
4. There are significant differences in the aspect of motherhood awareness of nursery regarding parents’ different occupation, level of education, average monthly income and birth parity.
5. Infant care and quality, health and security, environment and facility, and the relationship between nursery and parents are predictive variables within nursery service quality whereas autonomous role, social role, and biological role are criterion variables within motherhood awareness. The overall variation of canonical correlation factors is 57.6%.
6. In this study, the nursery quality of variability accounted for motherhood awareness from 21.7% to 54.5%. The relationship between nursery and parents was the strongest predictor of autonomous role of motherhood awareness to nursery quality. The prediction on social role of motherhood awareness accounted for 54.5% variance. Infant care and quality, environment and facility predicted biological role of motherhood awareness to nursery quality is 21.7% variance.
7. The higher the relationship between nursery and parents, the higher the prediction of motherhood awareness. |
