| 摘要: | 內政部統計處於2018年3月底國際指標統計，公布我國戶籍登記 65 歲以上老年人口占總人口14.1％，正式邁入「高齡社會」。預計8年後我國由高齡社會轉為超高齡社會，反映出我國老化速度的嚴重程度。根據中華民國統計資訊網統計，於2011年至2017年間，老人長期照顧、安養機構數增加49間，而老人長期照顧、安養機構實際進住人數則增至為5,496人，顯示老人安養機構需求提高。
本研究選定頤苑自費安養中心為本研究對象，主要探討老人入住自費老人安養機構在生活上的需求與滿意度，透過相關文獻收集、國外案例分析，並實地探視訪問及問卷調查等方法，以一般問卷所使用之研究測量工具，運用SPSS統計套裝軟體進行統計，分析入住安養機構之老人的使用狀況、用後評估及生活滿意度，含括食、衣、住、行、育樂與照護服務。
本研究結果如下:
一、不同基本屬性之受測者在生活滿意度之差異情形
受測者的生活滿意度六大構面在性別、教育程度、婚姻狀況、健康狀況、入住機構前的職業、退休前每月平均所得、宗教信仰、居住年數以及居住狀況等九項基本屬性，分別對不同滿意度存在顯著性差異。
二、受測者入住安養機構之原因在各層面的生活滿意度之影響情形
受測者對於照護人員服務的態度與溝通方面，以及公共空間設計之安全度相當滿意，對於特約門診間服務的滿意度最低。
希冀透過本研究結果瞭解機構之老人在生活上的需求與生活滿意度之關係，期能作為未來自費老人安養機構相關規劃之參考。
The International Indicator in March 2018 by the Department of Statistics in the Ministry of the Interior published that elderly over 65 years old is 14.1% of the total population in the country. It’s officially an “aging society”, and it is expected to become hyper-aged society in eight years. During 2011 to 2017, there are 49 more elderly long-term caring facilities. The number of people that actually live in the facilities were increased to 5,496, which showed the raising demand of the elderly nursing facility.
The study chose Yi-Yuan Senior Citizens Apartment as the research object and discussed the needs in life and satisfaction of the elderly who live in nursing facility at their own expense. With methods like related document collection, oversea case analysis, on site visit and interview, and survey, it uses general tool by questionnaire to measure and SPSS statistic package software to analyze the usage status, post-evaluation, life satisfactions include food, clothing, living, transportation, education, entertainment, and caring service.
The result is as below:
1. The difference in life satisfaction in different attributes of the subject.
The six aspects of the nine life satisfactions of the subject are gender, education, marital status, health status, occupation before living in the facility, average monthly income before retirement, religion, living years, and living status. It shows significant difference in life satisfactions in different attributes.
2. The effect to the life satisfactions by the reason why subject live in the nursing facility.
Subjects are most satisfied with the service and communication of the caring personnel and safety in public area; whereas least satisfied by the service of the special clinic.
Hope this study result would help to understand the relations between living needs and life satisfaction of the elderly. It may also be a reference for future planning of the private elderly nursing facility. |
