一,代表著作.消費者購買次數貝氏統計預測模式之建構=A Bayesian Approach to Modeling Purchase Frequency -- 二,近五年內發表期刊論文 -- [1],A Bayesian approach to modeling purchase frequency -- [2],Job standardization and service quality: a closer look at the application of total quality management to the public sector -- [3],服務接觸人員行為量表之建立及其與服務互動品質關係之硏究 -- [4],消費者生活形態與行動通訊價值認知關係之硏究 -- [5],工作標準化與租稅查核品質關係之硏究 -- [6],MNE企業內貿易效果策略與產業國際競爭力:中、日資訊電子業之分析 -- 三,學術硏討會發表論文.A Bayesian Approach to Integrating the Interpurchase Time and the Purchase Amount in Customer Portfolio Analysis.