本研究問題是探討本國銀行理財專員(Financial Advisor)之人格特質(personality-traits)與工作績效(job performance)之相關性,經由文獻之引用發現多數研究均支持人格特質在不同行業裡對工作績效具有一定的影響力。但在不同的人格特質下各特質之間影響工作績效的程度究竟如何?因此本研究擬以理財專員人格特質為主要的討論因素,以研究理財專員人格特質與工作績效之間的關係。
本研究是透過結構式問卷(structured questionnaire)的方式,以服務於銀行業之理財專員為研究主體,並作為問卷發放的對象,採取分層抽樣的方式,取得問卷資料242份問卷來得到相關資料進行驗證分析。
根據分析之結果顯示,人格特質中謹慎性與工作績效兩者之間有非常顯著的正相關,顯示理財專員的工作績效會因為理財專員所具謹慎性與否而有所影響,亦表示理財專員往往越謹慎、仔細的人工作績效愈好。
This study is to explore the correlation between personality-traits and job performance of Financail Advisors in the Taiwanese banks . Literature references found that most studies support the certain influence of personality traits on job performance in different industries, but how does each personality influence job performance levels? This study intends to explore the correlation by analyzing personality of financial advisors as a major factor.
This study works through structured questionnaires, in which the financial advisors in the Banking industry are research subjects, and have been issued questionnaires. As a result, there are 242 questionnaires acquired by the way of stratified sampling to obtain relevant data to be verified.
According to the analyzed results, there is a highly positive correlation between job performance and prudentiality in personality traits. It comes to that the job performance of a financial advisor will be affected by how prudential he or she is. The more prudential a financial advisor is, the better his or her performance will be.