文化大學機構典藏 CCUR:Item 987654321/29690
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    jsp.display-item.identifier=請使用永久網址來引用或連結此文件: https://irlib.pccu.edu.tw/handle/987654321/29690


    题名: 探索印尼自閉症孩童家庭之團體旅遊 需求研究
    Is the Travel World Ready for Special People yet? An Exploratory Study on Indonesian Families with Autism
    作者: 彭麗珍
    Prawira, Christy
    贡献者: 國際企業管理學系
    关键词: Group package tour (GPT)
    Travel Barriers
    Families with autism
    Satisfaction Factors
    日期: 2014-12-23
    上传时间: 2015-02-05 11:11:32 (UTC+8)
    摘要: The growth of tourism industry has been one of the economic boosters in this era, and one of the main modes selected by majority of travelers is group package tour (GPT). This development is a result of the increasing awareness regarding leisure time planning. While some are free to travel and enjoy the recreation they need, others encounter some limitations from various types of disabilities, which make traveling a challenging task. Despite the fact that there have been many researches addressing customer satisfactions regarding GPT, still yet, there are not many studies that aimed at exploring families with members diagnosed with autism traveling via the means of GPT. In accordance with the aforesaid, this paper technically fills in the gap. The ultimate objective concerning this paper is to comprehend the satisfaction and dissatisfaction factors regarding families with members inflicted by autism when traveling through the mode of group package tour (GPT). This paper utilizes the in-depth interviews and qualitative method to explore thirty Chinese-Indonesian families with autistic children whom have experienced of traveling overseas via the mode of GPT. The results reveal three of the main dissatisfaction factors are affiliated with airplanes, food, and shopping experience, while the main satisfaction factors are related to pre-tour briefing and tour leaders’ performance. Above all, this study profoundly contributes to the advancement and development concerning the tourism industry in Indonesia.
    显示于类别:[企業管理學系暨國際企業管理研究所] 博碩士論文

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