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    請使用永久網址來引用或連結此文件: https://irlib.pccu.edu.tw/handle/987654321/28087


    題名: 廉價航空臉書粉絲專頁代言人之廣告效果與消費者價格敏感度之研究-以年輕族群為例
    A Study of Advertising Effectiveness and Consumer's Price Sensitivity regarding Low Cost Carrier's Endorser of Facebook Fans: Young people as Example
    作者: 林懷志
    Lin, Hwai-Chih
    貢獻者: 觀光事業學系
    關鍵詞: 廉價航空
    廣告代言人
    廣告效果
    價格敏感度
    臉書
    Low cost carrier
    Endorser
    Advertising Effectiveness
    Price Sensitivity
    Facebook
    日期: 2014-06
    上傳時間: 2014-09-05 15:37:01 (UTC+8)
    摘要: 隨著觀光人潮越來越多的趨勢,短程旅遊漸漸成為旅客的重要需求,廉價航空(low cost carrier, LCC)便是一項重要的選擇。目前廉價航空公司需求任何設備皆以低成本切入,主要目的就是為了節省成本,行銷手法盡量用低成本且能達到最高效能的傳播方式,因此現階段多採用Facebook上的粉絲專頁網,讓消費者方便進行查詢以及追蹤之功能使用,而粉絲專頁是企業提供資訊的一種方式,加入或成立該粉絲專頁無需任何成本。本研究以僅有後測之實驗法進行研究調查並以Facebook社群網路平台做為範本,共計發出451份問卷,有效問卷共計391份,有效回收率為87.34%。其中控制組有效問卷81份,實驗組一(CEO)為79份;實驗組二(第一線員工即空服員)為76份;實驗組三(典型消費者)為74份;實驗組四(臉書粉絲)為81份,研究結果發現,經過LSD比較實驗組與控制組之廣告效果下,臉書粉絲代言人之品牌態度跟購買意願明顯高於其他代言人類型,說明臉書粉絲代言人有較佳之廣告效果優於其他廣告代言人類型。本研究結果將有助於廉價航空公司業者在規劃其廣告策略與方式時,有更明確的方向,同時亦能有助於行銷管理業者之行銷策略制定參考。

    The number of tourists is growing from time to time which make changes in tourism world trends. Short-haul travel became important requirement and need from passengers, and the best solution is the presence of a low-cost carrier (LCC) as a primary choice. Currently, low-cost operators implement new marketing models with the aim of saving costs and getting the highest performance and results. Therefore, the most effective network in the current era of globalization is Facebook Fan page. It is free and provide the use of queries as well as the searching function which afford potential passengers to get information more easily and trustworthy.This research used experimental method to determine the post-test survey, and also use live quasi-experimental method, without the laboratory experiment. It made a simulation fan page, and furnish questionnaire respondents to click, read and acknowledge in the Facebook fan page. The respondents are freshmen in college, who are actively use Facebook fan page in their daily life as core of investigation of pre-test questionnaire and formal questionnaire. Otherwise, advertising effectiveness through internet is able to allow passengers to select their own travel destinations, on the other hand, it will increase the attractiveness passenger of low-cost carrier (LCC). Meanwhile, LCC industry will continue to plan advertising strategies and methods that differ the times, in which the results of present study will comfort the behavior of the current market and can assist in implementing of vision and mission of LCC industry in the future.
    顯示於類別:[觀光事業學系暨研究所 ] 博碩士論文

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