Predicting Patient Satisfaction With Nurses' Call Light Responsiveness in 4 US Hospitals

文化大學機構典藏 CCUR > 文學院 > 史學系暨研究所 > 期刊論文 > Item 987654321/20892

jsp.display-item.identifier=請使用永久網址來引用或連結此文件: https://irlib.pccu.edu.tw/handle/987654321/20892

题名:	Predicting Patient Satisfaction With Nurses' Call Light Responsiveness in 4 US Hospitals
作者:	Tzeng, HM (Tzeng, Huey-Ming) Yin, CY (Yin, Chang-Yi)
贡献者:	史學所
关键词:	INPATIENT FALLS RESPONSE-TIME
日期:	2010-10
上传时间:	2011-12-09 09:48:32 (UTC+8)
摘要:	Objective: This multihospital study determined the contributors to patient/family satisfaction levels with nurses' call light responsiveness and compared the reasons for call light usage as perceived by patients and nurses. Background: Delayed responses to answering call lights may result in a patient falling and can affect patient satisfaction. Methods: This cross-sectional survey study was conducted from September 2008 to November 2009 in 4 US hospitals; 1,253 patients/family participants and 988 nurses were surveyed. Descriptive and multiple regression analyses were conducted. Results: Women, older patient/family participants, and those who perceived that nurses often answered call lights in person, that their problems were resolved after pushing the call light, and that their call lights less frequently involved safety issues were more satisfied with nurses' responsiveness. The top 5 reasons for using call lights were the same for patients and nurses. Conclusion: Nursing administrators should emphasize increasing staff's call light responsiveness.
显示于类别:	[史學系暨研究所] 期刊論文

文件中的档案:

没有与此文件相关的档案.

在CCUR中所有的数据项都受到原著作权保护.